Professor Bogicevic intends to replace the four required textbooks, as well as the subscription-based membership in the Association for the Healthcare Environments with a robust online course including original scripts, case studies, and compiled online readings.
- CSHSPMG 4200 Managing the Customer Experience in Healthcare and Hospitality
Year:
2019
Department(s):
Education and Human Ecology
Potential Savings:
$6,898