Vanja Bogicevic

Professor Bogicevic intends to replace the four required textbooks, as well as the subscription-based membership in the Association for the Healthcare Environments with a robust online course including original scripts, case studies, and compiled online readings. 

  • CSHSPMG 4200 Managing the Customer Experience in Healthcare and Hospitality
Year: 
2019
Department(s): 
Education and Human Ecology
Potential Savings: 
$6,898